Administrative Assistant

Essential Functions:

  • Prepares treatment room for patient by following prescribed procedures and protocols.
  • Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
  • Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments.
  • Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
  • Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
  • Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Documents dental care services by charting in patient records.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations.
  • Protects patients and employees by adhering to infection-control policies and protocols.
  • Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies.
  • Conserves dental resources by using equipment and supplies as needed to accomplish job results.

Our Ideal Candidate:

  • Desire to learn and educate others
  • Positive attitude
  • Multitasking ability
  • Open Dental experience is a plus!

If this sounds like a good fit for you, please reply to this ad with a resume and two professional references. We look forward to hearing from you!

Dr. C Family Dentistry is expanding, and we are looking for individuals that would like to help us take our practice to the next level! Currently, we are looking for individuals with dental front office experience- dental office experience is a must.
We are only looking for applicants that want a job with growth opportunities, desire to be a part of a positive culture, and love being a part of a team. We need a self-starter with leadership qualities.

Availability to work evenings is a must, as weekdays we are open until 8:30 p.m. You will also need to be available to work some weekend shifts.

A dental receptionist is, among other things, the representative of a dental office. They are the first person a patient speaks to, and are an important part of establishing the patient’s relationship with the office. A dental receptionist is responsible for making sure that the operations of a dental office run smoothly so that the dental professionals can concentrate on patient care and dental treatment.

Our Ideal Candidate:

  • Desire to learn and educate others
  • Positive attitude
  • Multitasking ability
  • Open Dental experience is a plus!

Essential Duties:

  • Greet patients
  • Make espresso Beverages as needed for patients
  • Update new patient records according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Answer and manage incoming calls
  • Respond and comply to requests for information
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule
  • Arrange patient charts for next day appointments
  • Fill in cancellations and no-shows
  • Organize referrals to other medical specialists
  • Dispatch lab work appropriately
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Arrange payment schedule with patients
  • Prepare mail
  • Create claims to be batched at end of night
  • Arrange supporting documents for insurance claims
  • Sort and distribute incoming and outgoing mail as needed
  • Help monitor and maintain inventory of front office supplies
  • Update patient education materials as needed
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality
  • Upload incoming patient x rays

Education and Experience

  • General education degree or high school diploma
  • Knowledge of dental terminology, procedures and diagnosis
  • Knowledge of computer and relevant software applications
  • Knowledge of general administrative and clerical procedures
  • Working knowledge of dental insurance

Key Competencies and Skills

  • Communication skills
  • Information collection and management
  • Planning and organizing
  • Accuracy
  • Customer service skills
  • Team work
  • Initiative
  • Adaptability
  • Confidentiality